Connect Attachment Upload Summary

The Connect Attachment Upload Summary (CATTUPSU) page allows you to look for failed service requests for attachment uploads to the ECM tool. The Connect Attachment Upload Summary page is filtered by Request Start Date and Request End Date.

This page does not allow any modifications to any service request or service response. Using the row-level menu, you can resubmit by using the Attach Request Resubmit button for a service request. In addition, you can also perform the Attach Request Resubmit action using the Grid Action menu, if bulk record reprocessing is needed.

The following table provides the description of various Service Request fields: 

Field

Description

Service Request Number

The Service Request Number for which the log entry was generated.

Tran Code

The Transaction Code for the service request if it is for a specific Advantage transaction.

Department

The Department code for the service request if it is for a specific Advantage transaction.

Tran Id

The Transaction ID for the service request if it is for a specific Advantage transaction.

Attachment ID 

The unique ID for the file that is being uploaded.

File Name 

The name of the file that is being uploaded.

Error Text

Error Text is table driven with placeholders for important values.

Resubmitted Date

The Date/Time when the associated service request was re-submitted.

Modified Payload

If request payload was modified by a user for the purpose of resubmitting the associated service request, then this field contains the modified payload; otherwise, it will contain the original service request payload.