How to Download an Attachment from the ECM System

There are two ways in which a user can download an ECM attachment in Advantage: using the Download action or using the Direct View link.

• The Download action utilizes ABI services to retrieve the attachment content.

• The Direct View action, if supported by the ECM system (for example, Filenet), displays the attachment in the native viewer of the respective ECM system without utilizing any ABI services.