This scenario illustrates creating a referral to collection agency transaction manually (online).
Assume that a RE transaction exists and has aged to beyond the Past Due Days for Collection Referral field on System Options. Perform these steps:
Create a CL transaction.
Find the RE transaction to be referred to collection. Then use the Copy Forward functionality to create a new CL transaction.
The CL transaction is created with Reference information and Auto Apply populated on the vendor line.
Perform the Auto Apply action on the header level. The Auto Apply function creates the accounting lines that will reference the receivable lines.
Navigate to the Accounting lines. If you leave the Ref Type blank, the system defaults the Ref Type to final, which closes the Receivable and stops additional finance charges from accruing. You can set the Ref Type to Memo to allow finance charges to continue to accrue.
Perform the Validate action to validate for errors.
If errors exist, fix the errors and repeat Step 2. If no errors exist, then continue with Step 4.
Perform the Submit action to submit the transaction.
Once the CL transaction has been finalized, the RE transaction indicates that it was referred for collection.
You can also create a CL transaction from the Transaction Catalog without using Copy Forward. The steps are similar to above except on the Vendor tab, you will need to enter reference information using the RE transaction code, RE transaction Department Code, and RE Transaction ID, and select the Auto Apply check box before performing the Auto Apply Action.
Related Topic(s):
For general information about editing or creating transactions, refer to the Transactions User Guide.