The following scenario illustrates the creation of a Referral to a Collection Agency (CL) transaction due to a receivable being significantly past due and need to be referred to Collection Agency for recovery. The scenario utilizes the aging setup on the System Options table to determine eligibility to a referral to Collection Agency.
The Select for Collection batch job is executed in order to select eligible RE transactions that can potentially be referred to collection agency. Refer to the CGI Advantage - Accounts Receivable Run Sheets Guide for information about the Select for Collection batch job.
This job does not refer any accounts to Collection agency but simply loads to the Pending Collection Agency Referral table.
This job can be executed as needed.
Verify that the RE transaction got loaded by accessing the Pending Collection Agency Referral table.
On the table, the record got loaded with the Collection Status of “N/A Blank” as specified by System Options.
This status ensures that while the RE is identified as eligible for referral to collection agency, it will not be selected for automatic generation of a CL transaction until an AR User reviews / confirms that the record should be eligible and then changes the Collection status. The RE Vendor Line is also updated with the Collection Status set to Requested.
Once the respective entities have approved the CL transaction to be processed, access the Pending Collection Agency Referral table, change the Collection Status to Approved for Collection, and save the record.
The Generate Collection chain is executed in order to create and submit CL transactions that have been approved.
CL transaction would be created and loaded on the Transaction Catalog. The Transaction Status parameter can be used to control whether the generated transaction can be submitted immediately.
Related Topic(s):
For general information about editing or creating transactions, refer to the Transactions User Guide.