The Generate Collection Letter page allows you to generate custom collection letters for statement customers. These letters can be generated online or during the nightly process. When you access this page, the information from the last generated collection letter is displayed. By selecting the desired collection letter code from the Requested Collection Letter field and selecting Save, the selected collection letter code and customer account are written to the collection letter pending file.
This page is accessed by clicking the Collection Letter link from the row-level actions/links on the Statement page.
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