Modify a Cash Receipt for a NSF Check/EFT

This scenario illustrates how a user handles a bounce check that is already recorded on a cash receipt. The scenario will show how to modify the cash receipt and record a Non-Sufficient Funds fee that is defined at the system wide or billing profile level.

Assume that the bank has notified staff that the check/EFT has bounced. You need to perform the following steps:

  1. Open the CR transaction that requires modification in the Transaction Catalog.

  2. Perform the Edit action to create a new version of the CR transaction.

  3. Go to the Vendor Line that recorded the check/EFT payment.

  4. Change the line amount to $0.00.

  5. Select the Auto Apply check box.

  6. Enter the following information related to the bounced check:

Notes:

  1. Now you are ready to update the accounting lines in order to re-open the referenced RE transaction.

  2. Perform the Auto Apply action at the header level.

  3. Navigate to the Accounting Line(s) under the Vendor Line. The Line Amount should be $0.00 and the Reason code should be inferred from the vendor line. If the Ref Type field is equal to Final, change it to Partial.

  4. Perform the Validate action to validate for errors.

  5. If errors exist, fix the errors and repeat Step 10. If no errors exist, then continue with Step 12.

  6. Perform the Submit action to submit the transaction.

    Notice that an informational message is generated informing the user that NSF charges will be automatically applied.

  7. Review the impact of processing the NSF check/EFT by assessing the RE transaction that it referenced.

Related Topic(s):