Modify a Write Off

In this example, the Receivable associated with the Write Off transaction modification is for $500, and is closed for $500 by this Write off transaction prior to the beginning of this scenario.

It is determined that the WO transaction needs to be modified. Rather than writing off the entire amount ($500.00), you have been approved to write off 50% ($250.00).

Perform these steps:

  1. Open the WO transaction.

  2. Perform the Edit action. A modification version of the WO transaction is created.  

  3. Find the accounting line to be modified.

  4. Change the Line Amount to $250.00. If the Ref Type field is equal to Final, change it to Partial.

  5. Enter a Reason code.

  6. Perform the Validate action to validate for errors.

  7. If errors exist, fix the errors and repeat Step 6. If no errors exist, then continue with Step 8.

  8. Perform the Submit action to submit the transaction.

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