When creating a Write-off (WO) transaction manually, you must include a reference to a Receivable (RE) or Referral to Collection Agency (CL) transaction on the Write-off transaction to ensure the appropriate data inference. The reference should be entered in the vendor/customer line of the transaction. The reference can be to the reference transaction ID, and/or - if desired - to the specific reference transaction accounting line number or numbers. There can be a many-to-one relationship between a Receivable or Referral to Collection Agency transaction and the Write-off.
After you have entered the appropriate data on the Write-off transaction and entered any additional header information that is desired, the system edits the entered information and infers/defaults the appropriate data. You can then review the inferred or defaulted data and reduce the inferred amount on the write-off accounting line, if desired.
The system then processes the completed Write-off transaction and updates the applicable tables.