Check Writer EFT Returns (CWEFTRET) displays information on payments that were returned (rejected) by the bank for any number of reasons, including invalid data or incorrect information about the recipient in the file, the recipient’s account is no longer eligible to receive the payments electronically, or the recipient’s bank account is closed. Inserts into the page are done by the CW EFT Returns process, with only fields for Return Status and the Comments available for manual update only when the Addenda Type Code is 99 (Return Entries).
The CW EFT Return process uses from the Check Writer EFT Unprocessed Returns database table, Check Reconciliation (CHREC), Paid Checks (PDCHK), Check Writer Payment (CWPYMT), and/or Check Writer EFT Reversal (CWEFTREV) under the following scenarios:
EFT reversal is returned and a corresponding Check Writer EFT Reversal (CWEFTREV) record exists, then a record is inserted with the Return Status of Reversal Failed by the Bank.
EFT payment is returned and the corresponding Check Reconciliation (CHREC) record with Status = Disbursed or Warranted is found, then a record is inserted with the Return Status of EFT Returned.
EFT payment is returned and the corresponding Check Reconciliation (CHREC) record with Status = Disbursed or Warranted is not found, then a record is inserted with the Return Status set to EFT Cancel Request Failed.
EFT payment is returned with notification, and the corresponding record is found on Check Reconciliation (CHREC) or Paid Check (PDCHK), then a record is inserted with the Return Status set to Bank Notified a change.
EFT Payment returned is received first and a CW EFT Reversal returned by the bank is received second for the same EFT Number, either via the same file or via a different file, then a record is inserted with the Return Status set to EFT Cancel Initiated.