Items that have been purchased with the Over-the-Counter (OC) or Stock Requisition (SRQ) transaction can be returned to the warehouse using the Stock Return (SN) transaction. The Stock Issue Confirmation for External Customer (CIE) transaction must reference a Stock Requisition for External Customer (SRQE) transaction. The SN and SNE transactions allow the user to record the number of goods returned to the warehouse from where they were issued.
Once the SN transaction is finalized, if the ENABLE_INV_STAGING parameter on Application Parameter (APPCTRL) is set to No, the ‘Put-Away at Receipt Save Time’ field on the SN transaction commodity line is defaulted to Yes and the SN transaction updates the On Hand field on the Inventory table with the Received Quantity
If the ENABLE_INV_STAGING parameter on APPCTRL is set to Yes, the Put-Away at Receipt Save Time’ field on the SN transaction commodity line is defaulted to No and the SN transaction does not update the On-hand quantity on inventory tables. Instead, it updates the Stock Items Staged for Put-Away (STGITM) table. Users then have to process a modification version of the SN transaction confirming that put away was completed by setting the Put-Away at Receipt Save Time field on the SN transaction commodity line to Yes, then this version of the SN transaction will perform the quantity updates on Inventory tables.