Vendor Complaint Tracking

The Vendor Complaint Tracking tab on the Performance Evaluation (PE) transaction allows you to register agency initiated complaints against the vendor or a specific vendor contracts, using the standard workflow process. You may enter a range of information concerning the complaint in this tab, such as type of complaint, type of follow-up required, the Agency contact information, the date a response is required, and the actual text of the complaint. Upon submit to Final, if the PE transaction contains data in the Vendor Complaint Tracking component, a new record is created on the Protest table with a Protest Status set to Initiated.  

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