Notifications

The Notifications (NOTIF) page is where the text of various workflow notifications, security, and collaboration emails are defined.

Field InformationField Information

Field

Description

ID

A unique identification of a notification template to the system. There are several pre-defined values that are discussed later.

Notification ID

A unique identification/code for the notification.

Notification Subject

The text that will be placed in the Subject line of the notification email.

Notification Text

The text that will be placed in the Body of the notification email along with any other details generated by the application.

The following notifications are delivered with specific uses. While the Notification Subject and Notification Message can be adjusted, the ID and Notification ID cannot be changed.

Transaction Entering Workflow Notification to CreatorTransaction Entering Workflow Notification to Creator

If the Submit to Workflow checkbox is selected in the Creator Notifications section on the Notifications tab on the Approval Rules (IWF08) page for an approval rule, then this notification is sent to the creator when the transaction enters into a Transaction Phase of Pending (workflow).

  • ID: 0

  • Notification ID: DOCUMENT

  • Notification Subject: %docid% has entered the Pending phase.

  • Notification Message: Your transaction has entered the Pending phase. Depending on the approval conditions, it will require zero, one, or more approvals before it can be completely processed. No action is required on your part.

Additional Notification for Transaction Entering Workflow to Creator and SubmitterAdditional Notification for Transaction Entering Workflow to Creator and Submitter

If Additional Notification field at each approval level on the Approvel Levels tab, or the Additional Notification (At All Levels) field in the Creator and/or Submitter sections on the Notifications tab is populated for an approval rule on the Approval Rules (IWF08) page, then this notification is sent to the Creator, Submitter or both, accordingly, when the transaction enters a Transaction Phase of Pending. Note: Submitters of batch jobs are only notified if Notify Batch Submitter is also checked. If the Submitter and Creator are the same, then only one email is generated.

  • ID: 1

  • Notification ID: APRLVL

  • Notification Subject: %docid% has reached approval level %lvl%.”

  • Notification Message: Your transaction has reached this approval level due to the successful evaluation of the corresponding approval condition. Depending on the approval rule, zero, one, or more users have been assigned to approve your transaction for this approval level. No action is required on your part.

Transaction pending approvals - Warnings and EscalationsTransaction pending approvals - Warnings and Escalations

If Automatic Escalation check box is turned on for an approval level, then Warning / Escalate Template ID field can be selected with the Notification ID WARN_ESCL on the Approval Rules (IWF08) page, to send warning and escalation emails based on Warning and Escalation Threshold Age to the Actual Assignee and to the Escalation Assignee IDs 1 and 2, respectively. Note that sites can choose to create their new own template and select it for warnings and escalations.

  • ID: 2

  • Notification ID: WARN_ESCL

  • Notification Subject: This text can be customized by users and the given text is appended after the prefix for warning and escalation notification subject line individually as below. The prefix is appended by default based on the notification type before the subject line provided on the template.

    • Warning emails to the Actual Assignee will be sent as: Workflow Warning- %subject provided on the template%

    • Escalation emails to Escalate Assignee will be sent as: Workflow Escalation to Escalate Assignee- %subject provided on the template%

    • Notification emails to the Actual Assignee will be sent as: Workflow Notification- %subject provided on the template%

  • Notification Message: This text can be customized by sites and the given text is displayed in the notification email message. The message content also contains the transaction details provided in a tabular format.

  • Note: Notification Subject and Message are picked up by the Automated Workflow Escalations batch process whenever it is run to generate warning and escalation email notifications based on the thresholds set up on the Approval Rules (IWF08) page. Refer to the Advantage Administration Utilities Run Sheets Guide for detailed information about Automated Workflow Escalations job.

Transaction Resubmitted Into WorkflowTransaction Resubmitted Into Workflow

If the Resubmission checkbox  is selected in the Creator and/or Submitter Notifications sections in the Notifications tab on the Approval Rules (IWF08) page for an approval rule, then this notification is sent to the Creator, Submitter, or both, accordingly, as soon as the transaction is resubmitted.

  • ID: 4

  • Notification ID: RESUBT

  • Notification Subject: Transaction Resubmitted: % doc id %

  • Notification Message: A transaction you previously submitted or approved has been resubmitted and may have been modified. You may review the transaction using the following link %DOC ID% < DOC ID Link>

Transaction Recalled Notification to All ApproversTransaction Recalled Notification to All Approvers

If the Recall checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to all approvers that are set up in all approval levels, when the transaction is recalled by the submitter of the transaction.

  • ID: 5

  • Notification ID: SUB_RCL

  • Notification Subject: Submitter Recall Transaction:%doc% 

  • Notification Message: A transaction you are on the approval path has been recalled by the submitter of a transaction. 

Transaction Routed To an Individual for CollaborationTransaction Routed To an Individual for Collaboration

Transaction Routed To a Group for CollaborationTransaction Routed To a Group for Collaboration

Transaction Routed for Collaboration Message To CreatorTransaction Routed for Collaboration Message To Creator

Transaction Rejection to Draft phase Notification to Creator and SubmitterTransaction Rejection to Draft phase Notification to Creator and Submitter

If Rejection to Draft Phase checkbox is selected in the Creator and/or Submitter Notifications sections in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the Creator, Submitter, or both, accordingly, when the transaction is rejected from workflow and came back to Draft phase with Reject/Reject All/Unapprove actions performed by an approver.

Transaction Final phase Notification to the Creator and SubmitterTransaction Final phase Notification to the Creator and Submitter

If the Final Approval checkbox is selected in the Creator, Submitter and or Notifications sections in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the Creator, Submitter, or both, accordingly, when the transaction completes all approval levels and is submitted to Final phase.

Transaction Recalled Notification to the Creator and SubmitterTransaction Recalled Notification to the Creator and Submitter

If the Recall checkbox is selected in the Creator and/or Submitter Notifications sections in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the Creator, Submitter, or both, accordingly, when the transaction is recalled by the submitter of the transaction.

Transaction Workflow Entry Notification to SubmitterTransaction Workflow Entry Notification to Submitter

Transaction Workflow Entry Notification to All ApproversTransaction Workflow Entry Notification to All Approvers

If the Submit to Workflow (At All Levels) checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to all the approvers that are set up in all approval levels when the transaction is submitted to workflow (entered from Draft to Pending phase).

Transaction Reassigned Notification to Original ApproverTransaction Reassigned Notification to Original Approver

If the checkbox Reassignment is selected and the Original Approver checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the original approver of the transaction when the transaction is reassigned to another approver.

Transaction Reassigned Notification to Reassigned ApproverTransaction Reassigned Notification to Reassigned Approver

If the Reassignment checkbox is selected and the Reassigned Approver checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the reassigned approver of the transaction when the transaction is reassigned to approver by the original approver.

Transaction Manual Routed Notification to Original ApproverTransaction Manual Routed Notification to Original Approver

If the Manual Route check box is selected and the Original Approver checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the original approver of the transaction when the transaction is manually routed to another approver.

Transaction Manual Routed Notification to Manual Routed ApproverTransaction Manual Routed Notification to Manual Routed Approver

If the Manual Route checkbox is selected and the Manual Routed Approver checkbox is selected in the Approver Notifications section in the Notifications tab on the Approval Rules (IWF08) page, then this notification is sent to the manually routed approver of the transaction when the transaction is manually routed to them by the original approver.

Note: Sites have an option to disable the transaction hyperlinks on the Workflow email notifications that are sent to Workflow users, such as the submitter, approver, assignee, and escalation assignee. The hyperlinks can be disabled using the WF_DISABLE_HYPRLNK_ON_EMAIL parameter provided on the Application Parameters (APPCTRL) page for each application, based on transaction codes. Refer to the “Application Parameter” topic for details on this parameter.