Reassign/Manually Route Approver

Some worklist pages include a Reassign action and/or a Manually Route action. Both of these actions transition you to a User Information (APRVRS) page that lists users to whom the selected Worklist item can be reassigned/manually routed. Only users that belong to roles that have the authority (Access Control) to apply the given Approval Level on the given Resource are displayed on this page. Select the Reassign action on the row for the desired user and the transaction is reassigned to that user for approval.

Note: First Name and Last Name can be displayed in the Search and/or Grid section of this page (APRVRS) using Configure Page (DESIGNER). However, if a site is using DirectoryInformation as LDAP, the search functionality may not work as expected, since Directory Information is retrieved from the LDAP server, while User Information is pulled from the database. It is recommended to keep the fields hidden from search and grid sections when DirectoryInformation is set to LDAP, to avoid inconsistencies in search results