Cancel a Cash Receipt

For screen shots and field requirements for the CR Document Codes, refer to the appropriate section (Header, Vendor, Accounting, and Posting). 

You can cancel a cash receipt anytime except when the Refunded Amount is greater than zero, which means a refund has been issued for a credit balance or deposit recorded on the Cash Receipt (CR) document.  When you cancel a cash receipt, table updates made by the original Cash Receipt document are backed out, which can result in reopening a referenced Receivable (RE) or Referral to Collection Agency (CL) document.

To cancel a Cash Receipt, perform these steps:

  1. From the Document Catalog, open the CR document you want to cancel.

  2. From the Action menu, select Edit > Discard.

    A draft cancellation is created.  

  3. Click the Validate button to validate for errors.  

    Notice that on cancellations, few fields are enabled for entry. Examples include Fiscal Year and Period. On this cancellation they are left blank.

  4. If errors exist, fix the errors and repeat Step 3.  If no errors exist, then continue with Step 5.

  5. Click the Submit button to submit the document.