You can suppress the printing of statements altogether by selecting the Suppress Billing indicator on the Customer Account Options (CACT) table. When a statement is suppressed, it will still be generated and update the Statement Print Inquiry (STMTQ) table, but will not be included in the print process. Generating but not printing the statement allows you to view the statement if needed.
For more information about collection actions that can result in suppressed billing, see Past-due Billing.