Use Payment Plans

Advantage Financial supports the establishment of payment plans for any outstanding receivables, regardless of whether or not that receivable is past due. A payment plan allows the client to establish an agreed-upon periodic payment amount and a corresponding due date in order to satisfy the outstanding balance on the receivable.

Once a payment schedule is established for a receivable, automatic finance charges are suppressed, but can be applied manually. Other collection proceedings are also suppressed unless manually applied.

Summary receivable cannot have a payment schedule established. A receivable must already be processed and accepted for a payment schedule to be set up.

The Payment Plan Maintenance batch process is an automatic offline process containing two steps. The first step tracks Payment Plan information on the Payment Plan table, schedules Reminder Notifications to be printed on the Payment Plan Print table, closes Payment Plans that have exceeded the allowable lag period, and purges records marked for deletion. The second step cancels payment plans with missed payments that exceed the number of missed payments allowed. Please refer to the CGI Advantage - Accounts Receivable Run Sheets Guide for more information.

The Generate Payment Plan Process provides information about the payment plan and the print status of the notices for the payment plans. The process utilizes the Department Code, Unit Code, Billing Profile and Form Type entered by the user and selects records from the Payment Plan Print Table, based on the form type, to generate any of the following Notices listed below:

a payment plan is activated in the system (Agreement Notice)

a payment plan is cancelled or completed in the system (Cancellation or Completion Notices)
a reminder notice scheduled for the payment plan is accepted in the system (Reminder Notice)
a payment plan notice has been selected for on-demand print or reprinting.

The Payment Plan Print will have a new Customer Billing Preview link that allows you to view the forms prior to emailing customers. The links are only active if Enable Payment Plan is checked on the Customer Account Options record. As per the Email Lag days on the Payment Plan job, the Schedule Email/Print Date is populated and the Print Status is updated to Email Pending. On running the Email Generation job, the system will send an email to the customer and update the Print Status to Printed/Emailed.

On the Payment Plan History table, the Customer Billing Preview will be available for those customers eligible for email.