The Referral to Collection Agency (CL) document allows you to refer receivables that are significantly past due to collection agencies. This document can reference receivables containing accounting lines with the event types of Billed Earned Revenue or Billed Vendor Refund. Receivables containing accounting lines with outstanding balances and any other event types cannot be referenced on the Referral to Collection Agency document. Summary receivables, regardless of event type, and regular receivables with a billing profile code that specifies a Billing Type of No Billing Required cannot be sent for collection.
Both online and batch approaches to creating Referral to Collection Agency documents use the receivable accounting line outstanding amount to ensure the correct balances are sent for collection. Referral to Collection Agency documents require minimal data entry since most of the information is inferred onto the document from the Receivable (RE) document. Once a Referral to Collection Agency document is processed, it cannot be modified; it can only be cancelled.
Before referring a Receivable to a collection agency, you must establish a Collection Agency Agreement Number on the Collection Agency Agreement table.
Actions specific to this document type may be controlled by the Component Line Limiting feature of the application. To see information about those document actions of this document type that may be controlled and recourses to take if a limit error is issued, refer to the Document Line Number Limitations page help file or the Advantage Financial - Documents User Guide, "Line Number Limitations" section.
The Referral to Collection Agency (CL) document has four major sections:
To create a Referral to Collection Agency (CL) document, go to Create a Referral to Collection Agency.