Understand the Collections Transaction

The Referral to Collection Agency (CL) transaction is able to reference receivables containing accounting lines with the event types of Billed Earned Revenue or Billed Vendor Refund.  Receivables containing accounting lines with outstanding balances and belonging to other event types cannot be referenced on the collection transaction.   Summary receivables, regardless of event type, and regular receivables with a billing profile code that specifies a Billing Type of No Billing Required cannot be sent for collection.

Both online and batch approaches to creating Referral to Collection Agency transactions use the receivable accounting line outstanding amount to ensure the correct balances are sent for collection.  Referral to Collection Agency transactions require minimal data entry since most of the information is inferred onto the transaction from the Receivable (RE) transaction.  Once a Referral to Collection Agency transaction is processed, it cannot be modified; it can only be cancelled.

This topic includes the following areas:

For details of the CL transaction, refer to the "CL Transaction Type" topic.