Return Items to a Vendor

For information on the Receiver (RC) transaction, refer to the "Receiver (RC)" topic. For information on the Receiving Search tool, refer to the "Receiving Search (RCSRCH)" topic.  For information on the Claims Tracking (CLMTRK) page, refer to the “Claims Tracking (CLMTRK)” topic.

Upon original receipt of stock items, to identify items to be returned to a vendor, perform these steps:

  1. Open the Receiving Search page.

  2. Search for the order that corresponds with the items being received.

  3. Select the commodity lines that you want to receive.

  1. Complete the Header tab.

  1. Complete the Vendor tab.

  1. Complete the Commodity tab.

*Note: The Condition field and Reason field can be conditionally required if any of the following are true.

  1. Click Validate to validate for errors.

  2. Click Submit to submit the transaction. Upon successful submission of the transaction, an associated Claims Tracking (CLMTRK) record is created. The Claims Tracking Number in the Commodity tab of the RC transaction has been updated. To generate a form to display the detail information of the quantities returned to the vendor, select the Print action button. On the Print page, select the Return Items to Vendor form and select the Print link.