Advantage Assistant

The Advantage Assistant feature in Advantage enables access to real-time guidance for the Advantage applications. This feature provides a tailored on-screen, step-by-step guidance for the individual pages, business processes, and embedded instructional videos to provide on-demand training for key features and business processes. This feature can be accessed by selecting the Advantage Assistant icon from the lower right side of the Advantage application page. By clicking this icon, the user can obtain guided help or instructional videos mapped to that particular page. Each guided help is provided in the form of a visual help that provides end-to-end steps to complete the specified scenarios. Users  can filter for relevant Screen Guides or Videos using the search field available in both the Screen Guides and Videos tabs. A minimum of three characters must be entered to activate the search. The result filters are based on both the title and description. 

Note: Refer to the “ERP Application Parameters” topic in this guide for additional details on the parameters related to this feature.

Refer to the following topics for more information:

• Manage Videos

• Screen Guide Recording

• Manage Guide

• Configure Assistant Message when no Videos/Guides

• Best Practices for the Assistant Guided Walkthrough and Video Feature

• Copying Assistant Guided Walkthrough and Videos from one environment to another